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Delete Orphaned Images
Managing your Database » Maintenance » Delete Orphaned Images
Clean up your hard-disk by deleting all unused cover images and thumbnails. Open the tool using Tools > Maintenance > Delete Orphaned Images This tool scans your configured Images Folders to find all images that are not linked to your current database file. Browse…
Your database and images
Frequently Asked Questions » Your database and images
My movies aren’t sorted properly How do I transfer the program, my database and images to another computer? Download from CLZ Cloud is disabled: “Upload New Fields First” I do not see my data any more. Can I change the field value for multiple…
I do not see my images anymore.
Frequently Asked Questions » Your database and images » I do not see my images anymore.
Here’s how images work in our software: Images are not stored inside the database. The image files are stored separate from your database, in a folder on your computer (most likely in the Data/Images folder under the program’s folder in Documents). The…
Move all userdata and images to a new location
Frequently Asked Questions » Your database and images » Move all userdata and images to a new location
If all settings are default, most movie and program data is saved in your Documents > Movie Collector folder. It could be that you wish to stop using the default Documents location (maybe you have a new HDD/SSD/Network location that you wish to use. Move all data to…
Automatic data and images from the central online movie database
Frequently Asked Questions » Automatic data and images from the central online movie database
I cannot find my movie in your online database, now what? I added a movie using your online database, but some of the data is wrong? When I search By Title, I never get any results. Why?
I do not see my own cover images after syncing.
Frequently Asked Questions » Syncing with CLZ Cloud / Connect » I do not see my own cover images after syncing.
When you sync with CLZ Cloud, the cloud entries will, in general, use the central cover images from Core for Movies. Only if you’ve manually modified or added a cover yourself it will be marked as Custom Image and syncs with your CLZ Cloud. Sync Custom…
How do I transfer the program, my database and images to another computer?
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer?
I’m transferring my program, data and images from… Windows to Windows macOS to macOS macOS to Windows
Linking your movies for CLZ Cloud
CLZ Cloud / Core » Linking your movies for CLZ Cloud
Linking your movies for syncing with CLZ Cloud Before uploading your movies to CLZ Cloud from the Windows or Mac software, you can “link your movies”. Movie Collector, CLZ Cloud and Linking Movie Collector is built around our central online database:…
Errors in Sync Report
Troubleshooting » CLZ Cloud Sync problems » Errors in Sync Report
It can happen that something goes wrong during sync. If that happens, you will be notified, and you can check here what the error means: Error downloading/uploading cover Other Messages Clear database in CLZ Cloud Error downloading/uploading cover: A…
Download from CLZ Cloud is disabled: “Upload New Fields First”
Frequently Asked Questions » Your database and images » Download from CLZ Cloud is disabled: “Upload New Fields First”
To get rid of this message in Movie Collector, you need to upload to CLZ Cloud first: Open the CLZ Cloud sync screen in Movie Collector via menu “CLZ Cloud > Synchronize” Click “Upload to CLZ Cloud Uncheck all Removals, Additions and Updates (so…
macOS to Windows
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to Windows
If you’ve decided to move from macOS to Windows, you can bring your database with you to your new Windows computer by exporting it to XML, and importing the XML in Movie Collector on Windows. Follow the steps below to transfer your program, your database and…
macOS to macOS
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » macOS to macOS
Follow the steps below to transfer your program, your database and your images from the old computer to the new Mac. 1. Install Movie Collector on the new Mac Download your latest version of Movie Collector from your My CLZ account. Load the DMG file and install…
Frequently Asked Questions
Frequently Asked Questions
Your database and images License / Service Plan questions Syncing with CLZ Cloud / Connect
CLZ Core Settings
Adding » Adding Movies from CLZ Core » CLZ Core Settings
To find the CLZ Core settings, click menu Tools > Options and then click “Add/Update Movies Automatically”. Automatically close the add screen after adding movies via the by barcode tab Automatically open the Edit Movie screen after adding a single…
Different number of movies in desktop, cloud and app
Troubleshooting » CLZ Cloud Sync problems » Different number of movies in desktop, cloud and app
In some rare situations, your desktop, cloud and mobile app database can get “out-of-sync”, causing a different number of movies to be listed. The solution is simple, but may take some time. In short: Clear your CLZ Cloud. Upload your most up-to-date…
Adult content
Adding » Adding Movies from CLZ Core » CLZ Core Settings » Adult content
If you would like to include adult content in your CLZ Core search results you have to enable this by checking the box in the settings. The checkbox to enable adult content can be found under menu Tools > Options, then click “Data and…
Creating a Backup
Importing / Exporting » Creating a Backup
Automatic Database Backups Movie Collector automatically keeps multiple time-stamped backups of your database file The software keeps multiple time-stamped database backups, saved to your Backups folder as “backup of [yourdatabasename] –…
Windows to Windows
Frequently Asked Questions » Your database and images » How do I transfer the program, my database and images to another computer? » Windows to Windows
Follow the steps below to transfer your program, your database and your images from the old computer to the new computer. 1. Install Movie Collector on the new computer Download your latest version of Movie Collector from your My CLZ account. Install Movie…
Syncing with CLZ Cloud / Connect
Frequently Asked Questions » Syncing with CLZ Cloud / Connect
Merge databases Core, Cloud and Connect explained Which fields are synced? I do not see my own cover images after syncing.
Update File Links
Managing your Database » Maintenance » Update File Links
Your movies in Movie Collector uses filepaths to show and open actual (image and digital movie) files from their original location on your computer. It can only show/open these files if they are in the location that the filepath is telling Movie Collector they are.…
Adding Movies Manually
Adding » Adding Movies Manually
Adding a movie is done with the Add Movies Automatically screen. Just let the program download all movie details and cover images from the Core for Movies online database. If we do not have the movie you’re looking for, you can choose to add your movie…
Data language
Adding » Adding Movies from CLZ Core » CLZ Core Settings » Data language
If you prefer your plots in your native language you can control this via the data language setting. This allows you to control the language of the information you receive from our database. Click menu Tools > Options Click “Data and Images” In here,…
Subscriptions
Subscriptions and Updates » Subscriptions
The Collector desktop software is subscription software. The subscription fee includes: all software updates 2nd line customer support access to the following CLZ online services: the CLZ Core online database (to get automatic details and cover images) the…
Download/Update settings
Adding » Adding Movies from CLZ Core » CLZ Core Settings » Download/Update settings
You can decide for which fields the software downloads information, overwrites, and how much it downloads. To get to this screen, in the “Add Movies from CLZ Core” screen, click the menu icon top right, then click “CLZ Core settings”. This…
Import from CATVids
Importing / Exporting » Import from CATVids
Here’s how to switch from CATVids to Movie Collector. Step 1: In CATVids: Click “File > Export > XML”. Select “Videos”. Click “Export”. Step 2: In Movie Collector: Click “File > Import from > CATVids…
Core, Cloud and Connect explained
Frequently Asked Questions » Syncing with CLZ Cloud / Connect » Core, Cloud and Connect explained
What is Core? Core is the central online database with our item data and cover images In other words, Core is the source of the automatic data and images you get when using the Add Automatically feature in any of our cataloging solutions. The desktop versions have…
About Update Plans / Service Plans
Subscriptions and Updates » About Update Plans / Service Plans
Subscriptions for the desktop software were previously called “Update Plans” or “Service Plans”. On Feb 12, 2019 the desktop software has become subscription software, and the new “Subscriptions” replaced the old “Update…
Report / Submit to Core
CLZ Cloud / Core » Report / Submit to Core
Movie Collector is built around the our central online database: Core for Movies. It’s the central online database that is searched when you use the Add Automatically screen in Movie Collector, and the central online database that is used to display all kinds of…